- What areas do you deliver to?
- We deliver, set up, and pick up across Dallas, Collin & Denton Counties, TX. If you're not sure whether your address is in range, go ahead and start a booking — the checkout page will confirm your delivery zip.
- Is there a delivery fee?
- No. Delivery, setup, and pickup are included in the price shown for every item — there's no separate delivery charge added at checkout.
- What's included with a rental?
- Each booking includes the unit itself (bounce castle, water slide, or tables & chairs), delivery, setup, and pickup. Inflatables include the blower needed to run them; you'll need a standard outdoor-rated power outlet within reach of an extension cord.
- Do I have to pay in full, or can I put down a deposit?
- If your event is more than 48 hours away, you can pay a 10% deposit to hold your date and pay the rest later, or pay in full up front. If your event is 48 hours away or sooner, payment is due in full at checkout.
- What is your cancellation policy?
- Contact us as soon as you know you need to cancel or reschedule. This site is currently in an early rollout and refunds are handled manually rather than automatically — reach out and we'll take care of it directly.
- What do I need to provide for setup, and is it safe?
- Inflatables need a flat, clear setup area (grass, turf, or a hard surface) and a standard power outlet nearby. Once set up, an adult should supervise the unit at all times while it's in use, and it should be cleared before it's picked up. Full safety terms are included in the waiver you review at checkout.